Policies
Cancellation Policy
Pleasant Point Inn is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 30 (thirty) days prior to your arrival date to cancel your reservation. However, there will be a $25 bookkeeping fee. If any cancellation is made within 30 days*, regardless of the reason, your deposit will be non-refundable.
We require a 50% deposit, due at the time of booking to hold the reservations for guest rooms. Deposits are credited to the total bill and the remaining balance is to be paid upon arrival.
In the unlikely event that you must cancel with less than thirty (30) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.
Rates and policies are subject to change.
Check-In & Check-Out Time
Check in begins at 3:00pm until 6:00pm. If arriving outside of check-in times, please call or email to make arrangements. Check-out time is 10:00am.
Housekeeping
At this time, we do not offer daily housekeeping during your stay. If you would like your room cleaned, we can arrange for that with advanced notice. We are happy to provide any additional amenities needed (i.e.. soap, shampoo, bath linens)
Smoking Policy
Pleasant Point Inn is a non-smoking property. A $250.00 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.
Alcohol On The Property
If you bring alcohol to the property, we ask that you keep it in your room. We are a food & beverage establishment and we do sell it through the property. Personal alcohol is not permitted anywhere on the property. If you would like to purchase a bottle of wine or beer to enjoy on our property it can be added and delivered to your room before check -in or anytime during your stay with glasses and bottle opener. Please seek out a staff member for assistance. We have ice buckets available upon request. The restaurant is open Tuesday through Saturday. Reservations recommended.
Quiet Hours In The Lodge
During the quiet hours from 10pm to 7am, we ask that you be respectful of other guests and keep noise at a minimum.
Children's Policy
For safety reasons, we ask that children are supervised at all times and never left alone in our guest rooms.
Pet & Service Animals
Pleasant Point Inn is committed to providing equal access to guests with disabilities while maintaining a comfortable environment for all guests. In accordance with the Americans with Disabilities Act (ADA), we welcome service animals but do not allow other animals or pets on the property.
Gift Certificate Policy
Gift certificates must be presented at check-in along with a valid driver’s license. Gift certificates are non-transferable. Any remaining amount on gift certificates can be used at a later time. Gift certificates cannot be redeemed for cash.