The Lodge at Pleasant Point is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 14 (fourteen) days* prior to your arrival date to cancel your reservation. However, there will be a $25 bookkeeping fee. If any cancellation is made within 14 days*, regardless of the reason, your deposit will be non-refundable.
We require a deposit to hold reservations 25% of total due for Inn rooms, 50% of total for cabins and condos. Deposits are credited to the total bill and the remaining balance is to be paid upon arrival.
In the unlikely event that you must cancel with less than fourteen (14) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.
Rates/policies are subject to change and vary during high impact periods and special requests. A 30 day cancellation notice is required on whole house bookings and for some holidays and special events.
During this critical time, no room refreshes will be offered. Please let us know if you need any replacement or additional amenities needed (ie. Soap, Shampoo, or a change of towels)
After departure, our housekeeping staff will wait to enter rooms as long as possible between reservations. Rooms are thoroughly cleaned and disinfected, taking all personal precautions (face mask & gloves), opening windows for optimal air circulation, and utilizing EPA approved cleaning products in order to put the room ‘back into inventory.
*We are a Smoke-Free Hotel
The lodge is a 100% non-smoking property. A $250.00 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy.
70 lb or less canine companions are permitted only in the Elm Cottage. Pet dogs are included at $35 per pet, per night rate increase. Please be aware that dogs are the only pets allowed, they must never be left in a guest room alone, and are permitted only on our porches and exterior common areas of the hotel, and only while on leash. While we love our pets, not all of our guests feel the same way. For this reason dogs are never permitted in interior public spaces. As a condition of reserving a room at our hotel, you agree to pay a $250.00 fee if any pets are found in rooms not designated as dog-friendly, or if your animal causes stains or damage to a pet-friendly guest room.